Proven Solutions may request credit references on your firm to determine the amount of total credit extended to your organization over the duration of an approved billing cycle. As a matter of standard procedure, we will conduct a credit check through Dunn & Bradstreet, as well as other services, for the basic finance and credit history of your firm. Additionally, we will request information from your financial institution in order to establish a line of credit. If we have further questions or concerns, our credit department will contact you. Any unresolved outstanding invoices due from your firm may be forwarded to credit reporting and/or collection services.

BILLING CYCLES

Invoices are generated weekly and are due upon receipt. Other arrangements such as 30-45 day net billing cycle, would be contingent upon approval of our credit department. Billing and payment cycles longer than 45 days would require a special request and approval from Proven Solutions' management. Proven Solutions has the right to suspend any contract, temp-to-hire and/or direct-hire staffing services for any past due invoices at any time unless a special agreement is in place.

CONTRACT & TEMPORARY EMPLOYEE TIMESHEETS/CONTRACTS

Proven Solutions' contract employees/temporary employees utilize a timesheet/contract which indicates the number of hours of work performed for that particular week. They will submit this timesheet/contract to the assignment supervisor to review for accuracy and approval. The timesheet also serves as a contract between all three parties and indicates the recorded hours that your organization will be billed. One copy is to be detached and retained by your organization's supervisor. An additional copy of the timesheet/contract will be included with the invoice for that particular temporary/contract employee, as well as any others that may be working at your organization.

Our payroll staff will also evaluate the timesheets/contract for accuracy. If there are any discrepancies, we will contact your organization for verification. We ask that your organization's supervisors evaluate the accuracy of the timesheets closely each time so that we accurately bill your account.

CUSTOMER INVOICES

Contract/Temporary Staffing Services
Weekly payroll periods for Proven Solutions employees begin Monday and end on Sunday. Invoices are also billed weekly and include the names of all temporary employees working at your organization, the bill rate, as well as a copy of the signed timesheets. Upon request, invoices can include P.O. or cost center numbers and/or be billed individually to departments, cost centers or to accounts payable personnel at specific addresses. Please inform us of your preferences or requirements.

Direct-Hire Staffing Services
Invoices will be issued once the hired candidate begins employment at your organization. The invoice will be due within 30 days unless other arrangements are made in writing and agreed to by both Proven Solutions and your organization. Guarantee policies would also be included in the signed agreement.

AUDITING/BILLING RESOLUTION

Contract/Temporary Staffing Services
Our payroll staff audits all timesheets each week for calculation accuracy as well as unreported absences and tardiness issues. If any errors are made, we will re-calculate and indicate changes on a corrected version of the timesheet copy that you will receive with your invoice for that week. Any timesheets turned in late by our temporary employees will be sent in future invoices. The week ending date at the top of our timesheet and the invoice will indicate if it is from a prior week(s). If there is a problem with the invoice, you must contact us within 5 days of receipt of the invoice. Please see our guarantee policy with regard to billing credits.

Direct Hire Staffing Services
Proven Solutions' Account Managers will quickly resolve any invoice issues that may arise in the calculation of fees and/or guarantee policies as it pertains to individuals whom were hired by your organization.

If extra copies of invoices are needed for your billing department, please contact us and we will send them to you immediately. Proven Solutions, and/or our payroll subcontractor, may contact you regarding billing discrepancies or past due amounts. We have a vested interest in resolving any billing issues quickly to avoid any additional problems or charges.

BILLING REPORTS

Proven Solutions can provide you with customized billing reports on a monthly, quarterly, semi-annual and/or annual basis. These reports can include, but are not limited to: